Delivery information

The client has the right to choose between the following delivery methods:

  • Courier In Tallinn. Goods are delivered usually within 12 business hours at the specified address by the Client. At the same time orders placed on weekdays after 16 pm, and on weekends and holidays, and passed to the carrier on the next working day and delivered to the customer on the next working day.
  • In the near to the delivery address specified by the Client Department of Eesti Post by registered post or by sending in 3 days. Sending issued upon presentation of identification to the employee address.
  • As chosen by the Customer self-service postal SmartPOST within 3 days.
  • Pick up the goods purchased from the office at Laki 14A, agreed in advance of the meeting by phone, e-mail or Skype

The goods are delivered throughout Estonia and worldwide (see below N6). Shipping to the islands may take a longer time rasschёtnogo and implemented based on the capabilities of transportation to the islands. Delivery of orders in Russia, the CIS countries and the European Union carried out by individual appointment with the client.

Seller shall notify the Customer by e-mail after the transfer of the goods to the operator of the shipping service.

The Client is obliged before placing your order to verify the completeness and correctness of all the data available to them in order to avoid delays and uncertainties in the delivery of your order. Seller is not responsible for the delay in delivery of the goods if it is caused by inaccurate, incomplete or incorrect data provided by the Customer when ordering. Seller is not responsible for any delay or non-delivery of goods to the customer for any reason, caused by incorrect operation of the Post Estonia.

In the case where the parcel contains fragile items marked red sticker “Ettevaatlikult” (“Warning”), Customer is advised to open it in the presence of the employee by mail or courier service and ensure the integrity of all the objects. If the contents of the parcel damaged, seller asks Client to notify the employee mail or courier and register this fact guided obtained from them directions and then as soon as possible to inform the Seller about the incident.

We are offering delivery worldwide. We can send your product in any city in the world. Shipping time depends from your location, but in avarage it takes from 6 – 14 working days. We are sending packages by registered secured air mail with tracking number. You can trace your package here: https://www.omniva.ee/business/track_and_trace